PulsePoint is an all-in-one SaaS platform that digitises your entire outpatient workflow — from appointment booking to video consultations, prescriptions, and billing — so you can focus on what matters: your patients.
Every day, clinics lose patients, revenue, and time to fragmented, manual processes.
Appointment books get lost, double-booked, or can't be searched
Staff spend hours calling patients for confirmations & reminders
Follow-ups and minor consults force patients to travel to the clinic
No-shows, missed follow-ups, and cash-only payments cost clinics 15-25% revenue
PulsePoint replaces 5+ disconnected tools with a single, integrated system.
Web-based command centre for your clinic — patient queue, calendar, prescriptions, analytics, billing.
Android & iOS app in 10 Indian languages — book appointments, video call your doctor, view records.
Manage your queue on the go — triage, prescribe, video-call, and scan documents from your phone.
A frictionless digital journey your patients will love.
Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi, Gujarati, Bengali, Urdu, English
Razorpay checkout with UPI intent, PhonePe direct, credit/debit cards, and net banking
Automated SMS + push reminders, confirmation nudges, and incoming video call alerts
Daily cron job sends SMS + push notification to every patient with a confirmed appointment tomorrow — no-show rate drops 30-40%.
Day / week / month views synced with Google Calendar — appointments appear in both PulsePoint and the doctor's personal calendar.
No Zoom links. No WhatsApp workarounds. Start a secure video call in one tap.
LiveKit WebRTC server hosted in Mumbai — low latency, HIPAA-grade encryption, your data never leaves India.
Full-screen ring screen with accept/decline — exactly like a phone call. Works via push notification even if app is closed.
Android PiP lets doctors take notes while on call. iOS keeps audio alive in the background.
Start, manage, and end calls directly from the appointment detail page in your web browser.
Screen stays on during calls. Full mute, camera flip, speaker toggle, and end-call controls.
Auto-calculates patient severity (Emergency / High / Medium / Low) from pre-consultation forms. Prioritises your queue automatically.
Structured Rx writer — medicine name, dosage, frequency, duration. Patients see it instantly in the app. No illegible handwriting.
Schedule post-visit follow-ups with care instructions. Automated SMS + push reminders 24 hours before. Track Pending / Sent / Acknowledged.
Scan lab reports and patient documents with the phone camera. Uploaded securely to cloud storage instantly.
Complete patient history — appointments, prescriptions, files, insurance policies — all in one place.
15 Indian insurers + 11 TPAs pre-loaded. Attach policies, track claims per appointment.
GST-compliant digital payments with automatic doctor payouts.
UPI, credit/debit cards, net banking, mobile wallets — patients pay at the time of booking.
Razorpay Route instantly splits: consultation fee → doctor's bank; platform fee → PulsePoint. Zero manual work.
PhonePe/GPay P2P to doctor's UPI ID — patients pay directly, PulsePoint never touches the funds.
Auto-generated PDF invoices with SAC code, IGST, sequential numbering. Downloadable from billing history.
Configurable refund policy — partial and full refunds handled automatically through Razorpay.
Every doctor on PulsePoint gets a rich public profile that works like a mini-website — showcasing expertise, patient testimonials, health education videos, and real-time appointment availability. Patients discover, evaluate, and book — all in one flow.
Your patient data is protected by multiple layers of security.
TOTP 2FA via Google Authenticator + 8 backup codes for all staff accounts
Each hospital is a separate tenant — zero data crossover, ever
All servers and storage in Mumbai — your data never leaves the country
Every status change, login, and action is logged with timestamp and actor
Biometric login with fingerprint or Face ID — no passwords to remember or steal
Auto-logout after 15 min idle, password expiry at 90 days, inactive account deactivation
Admin, Doctor, Reception, Patient — each role sees only what they need
Understand your clinic's performance at a glance.
See which days are busiest, how many patients complete their appointments vs. no-show, and whether your triage system is catching emergencies.
No setup fees. No hidden charges. Cancel anytime.
UPI payments, Indian insurers & TPAs, IST timezone, MSG91 SMS, 10 Indian languages — not a Western product with a thin localisation layer.
One deployment serves all your hospitals with complete data isolation. Add a new hospital in under 5 minutes.
Servers in Mumbai on Indian cloud — fast for Indian users, compliant with data residency norms, no dependency on US cloud regions.
Replace Practo + WhatsApp + paper registers + Excel sheets + Zoom with a single platform.
Public discovery, content sync, patient reviews — build your digital reputation while PulsePoint handles the ops.
New features ship weekly. We listen to our pilot hospitals and build what Indian doctors actually need.
Join our growing network of Indian hospitals and clinics. Start your free 30-day trial — no credit card required, full feature access, setup in under 10 minutes.
PulsePoint India • pulsepointindia.com • Built in India, for India